If this is an emergency
Call 107 now. Do not read the rest of this page first.
Gezina falls inside the City of Tshwane, so 107 reaches the City Emergency Services Communication Centre for fire, rescue and ambulance. If you are unsure which service you need, 107 or 112 will route you.
Any emergency in Gezina
107
Fire, rescue and ambulance.
24 hours, toll free, landline or mobile.
Source: tshwane.gov.za. Checked 2026-08-15.
01
Get Help Now
Four numbers cover every emergency in the area. All four are toll free and answered around the clock.
107
Tshwane emergency services
Fire, rescue and ambulance, routed through the City Emergency Services Communication Centre.
Source tshwane.gov.za. Checked 2026-08-15.
10111
Police
South African Police Service national emergency line.
Source saps.gov.za. Checked 2026-08-15.
10177
Ambulance and fire
National ambulance and fire line, an alternative if 107 does not connect.
Source ekurhuleni.gov.za, an official Gauteng metro. Checked 2026-08-15.
112
From a mobile phone
Routes to an emergency centre from any mobile, on any network.
Source icasa.org.za, 112 Emergency Centres Regulations. Checked 2026-08-15.
Do not hang up to try a second number
Once a call is answered, stay on the line. Ending the call to dial another number can interrupt a dispatch that has already started.
02
Official Contacts or Verified Providers
Every contact below is published by the City of Tshwane or the South African Police Service on their own websites. Nothing here comes from a directory or an aggregator.
- Tshwane emergency servicesFire, rescue and ambulance, 24 hours107
- City of Tshwane call centreGeneral municipal enquiries(012) 358 9999
- City of Tshwane, toll freeGeneral municipal enquiries080 111 1556
- Tshwane Metro PoliceBy-law enforcement and traffic(012) 358 7095
- Pretoria Moot SAPSThe station serving the Gezina area012 497 1137
- Pretoria Moot SAPS, community service centreCorner 17th Avenue and Ben Swart Street, Rietfontein071 675 6409
Sources: tshwane.gov.za and saps.gov.za, both first party. Checked 2026-08-15. Municipal walk-in offices open Monday to Friday, 07:45 to 15:15.
No police station is named Gezina
Pretoria Moot is the station whose postal address is Gezina, but its physical address is in Rietfontein. SAPS publishes no Gezina precinct, so this page makes no precinct claim.
A number you will find elsewhere that is wrong
Several directories list 012 358 2111 as the City of Tshwane call centre. It is not. On the City’s own site that number is the after-hours line for Environmental Health. The call centre is (012) 358 9999.
03
What Information to Have Ready
An operator will ask for these in roughly this order. Having them ready shortens the call.
- 1Say Gezina by name. Street names repeat across the neighbouring Moot suburbs, so naming the suburb first prevents a unit being sent to the wrong one.
- 2The street address and nearest cross street. A cross street is often faster to find than a house number.
- 3What has happened, in one sentence. Fire, crash, assault, someone not breathing.
- 4How many people are involved, and whether anyone is trapped, bleeding heavily or unconscious.
- 5A number to call back on, in case the line drops.
- 6Any access problem. A locked gate, a dog, a narrow driveway or a complex code.
04
Safety and Escalation Steps
- 1
Call first, then act
If someone is not breathing, is bleeding heavily or is trapped, call 107 before doing anything else. Dispatch takes time, and starting it early is the single thing that helps most.
- 2
Stay on the line
Answer the operator’s questions and do not end the call to try another number. If the first line does not connect at all, 10177 and 112 are the alternatives.
- 3
Escalate to the station for police matters
For a matter that is serious but not immediately dangerous, the Pretoria Moot community service centre is reachable directly on 071 675 6409, and walking in is an option.
- 4
Report municipal faults separately
Water, electricity and sewerage faults go to the City call centre rather than to 107. Keeping the emergency line clear matters.
05
After-Hours Alternatives
Municipal walk-in offices close at 15:15 on weekdays. These routes stay open.
Emergency, any hour
107
The City Emergency Services Communication Centre operates 24 hours, every day, including public holidays.
Source tshwane.gov.za. Checked 2026-08-15.
Police, any hour
10111
The national police line runs continuously. The Pretoria Moot community service centre is also staffed outside office hours.
Source saps.gov.za. Checked 2026-08-15.
Municipal faults
080 111 1556
The toll-free line takes fault reports outside walk-in office hours. Use the call centre rather than the emergency line.
Source tshwane.gov.za. Checked 2026-08-15.
How these numbers were checked
Each number was read from the publishing organisation’s own website, not from a directory. Aggregators list contacts for this area that the official sources contradict, which is why none were used.
Still current
The ICASA Numbering Plan Regulations 2016 amendment remains listed under regulations underway. No phase-out of 107, 10111 or 10177 has been enacted. This page is reviewed monthly for that reason.
Last checked
All contacts on this page confirmed 2026-08-15. If anything here is wrong or has changed, tell us and it gets corrected with a new checked date.